Hamba uye kwivenkile enkulu yale mihla, kwaye unokuqaphela izikrini ezincinci ze-elektroniki ecaleni kweshelufu ezithathe indawo yeethegi zexabiso lamaphepha.
Kumphezulu, oku kubonakala ngathi yinto elula endaweni-ukusuka ephepheni ukuya kwizikrini. Kodwa ukuba ugrumba nzulu, uya kufumanisa ukuba emva kobu buchwephesha bubonakala bulula kukho inguqu enzulu kwiindlela zokuthengisa, iintshukumo zeshishini elintsonkothileyo, iingxaki zokhetho lwetekhnoloji, kunye neempikiswano zokuziphatha ezingekaxoxwa ngokupheleleyo.
I-ESL{0}ingezizo izigqibo ezingeyomfuneko ezifana "nokugcina abasebenzi" okanye "utyalo-mali oluphezulu," kodwa ukungena nzulu kwimithetho-siseko yobugcisa, ingqiqo yezoqoqosho, isayikholoji yabathengi, imida esemthethweni, kunye neenyaniso zentengiso.
Isishwankathelo
I-ESL inengqiqo kuhlobo oluthile lomthengisi, kwaye abanye mhlawumbi bachitha imali yabo.
Ukuba umthengisi uqhuba 50+ iivenkile, etshintsha amaxabiso mihla le, kwaye sele etyale imali ngokubalulekileyo ekufumaneni iinkqubo zokubuyela umva ezidityanisiweyo{1}}ngoko i-ESL iyavakala. Nantso iprofayile. Ngaphandle koko, abathengisi mhlawumbi bathenga iteknoloji ebiza kakhulu ukusombulula ingxaki abangenayo ngokwenene.
Yintoni na i-ESL?
Ileyibhile yeshelufu ye-elektroniki yeyona ndawo incinci yokubonisa i-terminal. Iqulathe amacandelo amathathu angundoqo: abonisa isikrini, a imodyuli yonxibelelwano, kunye ainkqubo yamandla. Ezi lebhile ziqhagamshela kwinkqubo yolawulo lwe-backend ngokusebenzisa inethiwekhi ezingenazintambo. Abathengisi bangawaguqula amaxabiso okanye ulwazi lwemveliso kwinkqubo esembindini, kunye notshintsho lungqamanisa kuzo zonke ezifanelekileyo kwi-iileyibhile zevenkile ngaphakathi kwemizuzwana ukuya kwimizuzu.
Icandelo ngalinye libandakanya ukhetho lobuchwephesha oluchaphazela ngokuthe ngqo ukusebenza kwe-ESL kwinene{0}}kusasazwa kwehlabathi.
E-inkiiyalawula. Kukho izigidi zee-capsules ezincinci ezizaliswe ngamasuntswana amnyama namhlophe. Betha ngentlawulo yombane, kwaye amasuntswana ahlengahlengise ukwenza nayiphi na isicatshulwa okanye umfanekiso owufunayo. Nje ukuba la masuntswana azinzile, ahlala ebekwe{3}akukho mandla afunekayo ukugcina umboniso. Yiyo loo nto ezi zinto zinokusebenza iminyaka emi-5 ukuya kweli-10 kwibhetri enye. Zikwafundeka kwilanga elithe ngqo, elibaluleke kakhulu kwiivenkile ezinefestile ezinkulu. Izinto ezingalunganga? Ukuhlaziya okucothayo{9}isikrini siya kudanya kwaye sibyike umzuzwana okanye emibini ngexesha lohlaziyo. Imibala enyiniweyo, ubukhulu becala emnyama namhlophe mhlawumbi ebomvu okanye emthubi ngeendleko ezongezelelweyo. Kwaye baqhuba kakubi kwingqele, nto leyo eba yingxaki yokwenene kwipaseji yesikhenkcisi.
Izikrini ze-LCDziyafana ngomgaqo kwizikrini ze-smartphone, ezinemibala etyebileyo kunye namaxabiso okuhlaziya okukhawulezayo, okwaziyo ukubonisa umxholo oguqukayo kunye nevidiyo. Zifuna amandla aqhubekayo okugcina umboniso kwaye zidla ngokusetyenziswa kuphela kwimiba ethile efana neekepsi zokuthengisa.Imiboniso ecandiweyoziyafana nezikrini zekhaltyhuleyitha-ezona ndleko ziphantsi kodwa zinomsebenzi omnyino kakhulu, kwaye ziyakhutshwa kancinci kancinci kwimarike.
INyaniso Yenkxaso
Abathengisi bahlala bevakalisa ukuba i-ESL "inokusetwa kwaye ilibale," isebenza ngokuzenzekelayo iminyaka ngaphandle kokungenelela. Inyani ayimnandi kangako. Ubomi bebhetri beminyaka emi-5-lixabiso lethiyori phantsi kweemeko ezifanelekileyo. Obona bomi buxhomekeke kuhlaziyo rhoqo, ubushushu be-ambient, iimeko zonxibelelwano, kunye nezinye izinto. Kwimeko yohlaziyo oluphezulu-lokwenzeka rhoqo, iibhetri zinokufuna ukutshintshwa kwi-3{9}}4 iminyaka. Kwaye ukutshintshwa kweebhetri ngumsebenzi onzima kakhulu-ileyibhile nganye ifuna ukujongwa inqanaba lokutshaja, lisuswe, litshintshwe ibhetri, liphinde lifakwe. Omnye umphathi wevenkile uchaze iintsuku zokutshintsha ibhetri njengokuziva ngathi kuthotywa iibhombu, ukoyika ukwaphula amagama. Ukusilela kwezixhobo nako akunakuphepheka. Ukonakala kwesikrini, ukungaphumeleli kwemodyuli yonxibelelwano, kunye nokwaphuka kwesibiyeli konke kunokwenzeka. Kwivenkile enamashumi amawaka eelebhile, ukujongana namakhulu amaninzi eelebhile ezinempazamo ngonyaka kuyinto eqhelekileyo.
Uvakalelo lobushushualihoywa ngabathengisi abaninzi. E-isantya sokuhlaziya i-inki sehla kakhulu kumaqondo obushushu asezantsi kwaye sinokungasebenzi kakuhle. Amazinga okusilela kweleyibhile ye-ESL kwisikhenkcisi kunye namacandelo efriji angaphezulu ngokuphawulekayo kuneeshelufu zeqondo lobushushu elikwindawo engqongileyo. Ezinye iivenkile kuye kwafuneka zithenge imifuziselo yobushushu obuphantsi{4} obukhethekileyo kwezi ndawo, ezixabisa kakhulu ngaphezulu.
Ukumelwa kombalangomnye umda. Uninzi lwee-ESL zinokubonisa kuphela abamnyama nabamhlophe, kunye neemveliso ezithile ezixhasa umbala wesithathu. Inyani epheleleyo-imibala ye-e{3}}ielebhile zephepha zibiza kakhulu kwaye zinezantya ezicothayo zokuhlaziya kunye nobomi obufutshane. Imizobo yentengiso etyebileyo nenemibalabala isafuna imathiriyeli eprintiweyo yemveli.
Izibonelelo zobuGcisa
Zigbeeibingumgangatho wakudala,BLEithatha indawo, abanye abathengisi batyhala izisombululo zobunini ezenza umthengisi utshixe{0}}ngaphakathi. Ukukhetha umthengisi omkhulu usebenzisa i-BLE kuyacetyiswa. Iiprojekthi ze-ESL zomthengisi azifane zisilele ngenxa yokhetho lomthetho. Ukusilela kwenzeka ngenxa yezinye izizathu ezichazwe ngezantsi.
Inkqubo epheleleyo ye-ESL ingaphezulu lee kuneeleyibhile ngokwazo. I-backend ifuna isofthiwe yokulawula ukugcina i-database yemveliso, ukubeka imithetho yexabiso, kunye nemisebenzi yokuhlaziya ishedyuli. -evenkileni, amasango onxibelelwano kufuneka abekwe{3}}la masango afumana imiyalelo ye-backend kwaye ayisasaze kwiilebhile. Iivenkile ezinkulu zinokufuna intaphane yamasango okuqinisekisa ukhuseleko.
Uyilo olusembindiniibeka yonke inkqubo kwilifu okanye kwiiseva zekomkhulu, yenza ulawulo olumanyeneyo lube lula, kodwa ngokuxhomekeka okuphezulu kwinethiwekhi{0}}yakube ivenkile iphulukene noqhagamshelo lwe-intanethi, uhlaziyo lwamaxabiso luyaphazamiseka.Edge computing uyiloihambisa amandla okusebenza kwindawo yendawo kwinqanaba levenkile, ukuvumela ukuqhubeka nokusebenza ngexesha lokuphela kwenethiwekhi, kodwa kwandisa iindleko ezinzima kunye nokugcinwa kwezixhobo zendawo.
Nantso isiseko sobugcisa. Eyona nto ibalulekileyo kukuba nayiphi na kwezi iguqulela kwixabiso lokwenyani kwiimeko ezithile{1} kulapho izinto ziba nomdla kuzo.
Intsomi yokonga uMsebenzi
Ukongiwa kweendleko zabasebenzi kudla ngokubaxwa ngabathengisi. Ubunkokeli bobunye bommandla baqale banemincili, becinga ukuba banokuphelisa izikhundla ezibini zoomabhalana. Xa kubalwa ukuba lingakanani ixesha labasebenzi elichithwe ekutshintshweni kweethegi zexabiso{2}}kufumaniseke ukuba ziiyure ezimalunga neshumi kuphela ngeveki, kwaye oko kwakusenziwa ngabasebenzi phambi kokuvula kusasa, ingabalwa njengomsebenzi owongezelelweyo. Ukutshintshwa kwexabiso lethegi yephepha ngokuqhelekileyo kwenziwa ngabasebenzi basevenkileni ngamaxesha aphantsi kwaye akufuni kuqeshwa okongeziweyo. Ngaphezu koko, inkqubo ye-ESL ngokwayo ifuna abasebenzi ukuba bahlolwe imihla ngemihla, ukutshintshwa kwebhetri, kunye nokusombulula ingxaki. Abathengisi abaninzi benza "ugcino lwabasebenzi" eyona ndawo inkulu yokuthengisa kwizibalo ze-ROI, kuphela ukufumana ukonga okwenyani okungaphantsi kolindelo.
Ewe, ukubuyisela iithegi zexabiso lamaphepha emveli kufuna umsebenzi womzimba. Ivenkile enkulu enamashumi amawaka ee-SKU inokuba namakhulu okanye amawaka amaxabiso okuhlengahlengisa iveki nganye. Abasebenzi kufuneka baprinte iithegi zamaxabiso amatsha, banqumle iindlela zokufumana iimveliso ezihambelanayo, batshintshe iithegi ezindala, kwaye baqinisekise iithegi zihambelana ngokuchanekileyo nemveliso. Le nkqubo ayidli nje ixesha-kodwa inempazamo-iqhelekile{5}}ithegi zexabiso ezingachanekanga zikhokelela kwiingxabano zokuphuma kunye nemiba yezomthetho.
I-ESL iyitshintsha ngokusisiseko le nkqubo. Uhlengahlengiso lwexabiso lwenziwa kwi-backend system kunye nokuvumelanisa ngokuzenzekelayo kuzo zonke iilebula ngenethiwekhi engenazintambo. Yonke le nkqubo inokugqitywa ngemizuzu ngokuchaneka kusondela kwi-100%.
Kodwa loo nzuzo isebenzayo ayiguquleli ngokuzenzekelayo ekunciphiseni inani lentloko.
Amaxabiso aNgqongileyo: ISindululo seXabiso lokwenyani
Kubathengisi abacinga nzulu nge-ESL,amandla amaxabiso aguqukayo sesona sizathu sibalulekileyo sotyalo-mali. Iithegi zexabiso lamaphepha esintu zenza uhlengahlengiso lwamaxabiso lube ngumsebenzi-ophezulu weendleko, ngoko ke abathengisi bakholisa ukugcina uzinzo lwamaxabiso. I-ESL yehlisa iindleko ezisezantsi zohlengahlengiso lwamaxabiso ukuya kutsho ku-zero, yenze utshintsho lwamaxabiso rhoqo lubenokwenzeka.
Oku kuvula uthotho lweqhinga elinokwenzeka: lokwenyani{0}}impendulo yexesha kutshintsho lwamaxabiso okhuphisana nabo; amaxabiso aguquguqukayo asekelwe kwiimeko ze-inventri{1}}isaphulelo seemveliso ezitsha ezikufutshane nokuphelelwa ukuze kucuthwe inkunkuma; ukusebenzisa amaxabiso ahlukeneyo ngamaxesha ahlukeneyo emini{2}}njengokunyusa amaxabiso okutya okulungisiweyo ngexesha lesidlo sasemini, ukuthoba isonka ebusuku ukucima uluhlu.
Iingcali zezoqoqosho zinexesha lale{0}}ucalucalulo lwamaxabiso. Uguqulelo olugqithisileyo, apho abathengisi bahlawulisa umntu ngamnye umlinganiselo opheleleyo abaza kuwuhlawula, ngokobuchule kunokwenzeka kodwa ngokomthetho nangendlela yokuziphatha kuvaliwe{1}}kwimida. Eyona nto i-ESL ivumelayo ukuba ibe yifomu encinci: amaxabiso ahlukeneyo ngamaxesha ahlukeneyo okanye amacandelo abathengi. Oko kusemthethweni phantse kuyo yonke indawo kwaye yinto eyenziwa ngabathengisi abaninzi.
Inyani ekhathazayo kolu shishino: abathengisi bathengisa i-ESL njengomsebenzi-ukugcina ubuchwephesha xa isindululo sexabiso lokwenyani sisisakhono samaxabiso aguqukayo. Kodwa amaxabiso atshintshayo afuna isicwangciso-qhinga esiphucukileyo, uhlalutyo lwedatha elomeleleyo, kunye nonxibelelwano olucokisekileyo lwabathengi{2}ubuchule obungaphuhliswanga ngabathengisi.Ukuthenga i-ESL ngaphandle kwezi ziseko kufana nokuthenga imoto yomdyarho ngaphandle kokwazi ukuqhuba intonga.
Ukubuyela umva kwabathengi
I-EU ijongana namaxabiso edijithali phantsi kwe-DSA kunye ne-DMA. E-US iyahluka ngokwelizwe.
Ukutshintsha kwamaxabiso rhoqo kunokonakalaixabiso iankile. Kwiintengiso zemveli, abathengi bakhumbula "ixabiso eliqhelekileyo" lezinto ezithengwa rhoqo kwaye basebenzise oku ukugweba ukukhanga kweentengiso. Xa amaxabiso etshintsha rhoqo, ezi iankile zexabiso zisenokwenziwa buthathaka.
Eyona nto iyingxaki ngakumbi kukuziva "ulawulwa." Nje ukuba abathengi baqonde ukuba abathengisi basebenzisa amaxabiso aguqukayo, banokuziva belawulwa. Kwiminyaka yakutshanje, amajelo eendaba ezentlalo ngamanye amaxesha abone abathengi bekhalaza ukuba iivenkile ezinkulu "zamaxabiso ngokwahlukileyo ngokusekelwe ekubeni ungubani" okanye "amaxabiso ahluke kusasa xa kuthelekiswa nokuhlwa." Ngelixa ngokufuthi ukungaqondani, ubungozi bodumo buyinto yokwenene. Ezinye iivenkile ezinkulu zase-US ezivavanya amaxabiso exesha{{6}kuye kwafuneka ukuba zimise imifuniselo yazo ngenxa yokugxekwa okukhulu kwi-intanethi.
Kukho ukwahlukana okuphawulekayo kwesizukulwana. Abathengi abancinci babonakala belungile ngokutshintsha kwamaxabiso{1}mhlawumbi ngenxa yokuba baqhelile amaxabiso e-Uber kunye nokuhla kwamaxabiso e-Amazon. Abathengi abadala bayakhathazeka ngokwenene. Omnye umphathi wevenkile uxele ixhegokazi lamtyhola “ngokuqhatha abantu abadala” xa wabona ixabiso lejusi yeorenji litshintshile kutyelelo lwakhe lokugqibela. Ibingeloxabiso eliguqukayo{5}}isiphelo sonyuso oluqhelekileyo. Kodwa le yingxaki yokucinga abajongene nayo abathengisi.
Uhlalutyo lweendleko
Xa abathengisi bevavanya utyalo-mali lwe-ESL, izibalo ze-ROI zihlala zineendlela ezicwangcisiweyo. Ugcino lweendleko zabasebenzi luqikelelwa ngokugqithisileyo ngenxa yokuba umsebenzi wokubuyisela ithegi yexabiso ukholisa ukwenziwa ngexesha{1}}lokuxakeka xa abasebenzi besenokungabikho kwisikhundla esipheleleyo. Izibonelelo zamaxabiso aguqukayo kunzima ukuqikelela ngokuchanekileyo; amaxabiso aguqukayo andlongondlongo kakhulu anokubangela umva wabathengi. Iindleko ezifihliweyo zijongelwa phantsi okanye zishiywe ngokupheleleyo.
Ukuthengwa kwezixhobo zokusebenzasisiqalo nje. Ixabiso leleyibhile enye ye-ESL iyahluka ngokobukhulu, iimpawu, kunye nomthamo wokuthenga, ukusuka kwiidola ezimbalwa ukuya kwishumi leedola. Ivenkile enkulu inokudinga amashumi amawaka eelebhile. Zikhona keiindleko zeziseko zophuhliso-amasango onxibelelwano, uphuculo lwezixhobo zenethiwekhi, iintlawulo zobhaliso zesoftware yolawulo lwasemva. Kukho kwakhonaiindleko zokusasazwa-ukuthunyelwa kokuqala kwevenkile enkulu kungathatha iiveki ezininzi kunye neqela eliqeqeshiweyo.
Eyona nto ilula ukungahoywa yileiindleko zokuhlanganisa. Iinkqubo ze-ESL kufuneka zijongane neenkqubo zePOS ezikhoyo, iinkqubo zeERP, kunye neenkqubo zolawulo lwempahla. Ezi nkqubo zihlala zivela kubathengisi abahlukeneyo kwaye zisebenzisa iifomathi ezahlukeneyo zedatha kunye nemigangatho yojongano. Ulibaziseko lokudityaniswa kwenkqubo yinto eqhelekileyo-umsebenzi owawucetywe ekuqaleni ukuba uthathe iinyanga ezimbalwa uhlala utsala isiqingatha sonyaka okanye unyaka, ngakumbi ezivenkileni zisasebenzisa iindlela zakudala zokuphuma. Oku kuxhaphake kakhulu kwishishini.
Iindleko zoqeqeshokwaye iyaqhubekekaiindleko zokusebenza kunye nokugcinwaayinakungahoywa nayo. Iibhetri zifuna ukutshintshwa rhoqo, iilebhile ezingalunganga zifuna ukulungiswa okanye ukutshintshwa, kwaye isoftware ifuna ukuphuculwa nokugcinwa kwayo. Kuphela ngokudibanisa zonke ezi ndleko unako ukubala inyanisoIindleko zizonke zobunini (TCO).
Ithuba liyabizaKufuneka kuqwalaselwe-imali etyalwe kwi-ESL ibinokuthi isetyenziselwe ulungiso lwevenkile,{1}}uphuhliso lorhwebo, okanye ulungiselelo lwesixokelelwano sobonelelo.
Imakethi ejongiwe
Uqoqosho lwe-ESL lunoqoqosho olucacileyo lobungakanani. Abathengisi abakhulu banokufumana amaxabiso angcono okuthenga, basasaze iindleko ezizinzileyo, kwaye okukhona uhlengahlengiso lwamaxabiso rhoqo, kokukhona kucace ngakumbi.
Kubathengisi abancinci abazimeleyo, imeko ihluke ngokupheleleyo. Ukuba ivenkile inee-SKU ezingaphantsi kwe-5,000 kunye nohlengahlengiso lwexabiso elingaphantsi kwe-50 ngeveki, imbuyekezo yotyalo-mali ye-ESL inokuthatha iminyaka engaphezu kwe-7 ukuyiqonda. Kuninzi lwabathengisi abancinci nabaphakathi, olu ayilotyalo-mali olufanelekileyo.
Uninzi kakhulu-lobukhulu begrosari bachithe amanani amathandathu kwiiprojekthi ze-ESL ezinikezele mhlawumbi i-20% ye-ROI ethenjisiweyo.Uninzi oluzimeleyo kunye neekhonkco ezincinci zengingqi kufuneka zihambe.Okufanayo kuya kwiivenkile apho isebe le-IT ngokusisiseko "nabani na owazi iikhompyuter," okanye nabani na oyena nobangela uphambili "abakhuphisana bayayenza." Le yokugqibela ixhaphake kakhulu kunokuba bekulindelwe, kwaye sisizathu esibi sokuchitha olu hlobo lwemali.
Imigibe eqhelekileyo
Iimpazamo zokukhetha iteknolojingowona mgibe uxhaphakileyo. Abanye abathengisi bakhetha izisombululo zabathengisi abancinci ukonga imali, kodwa bafumanisa ukuba umthengisi ufunyenwe, uphothiwe, okanye uye wabhanga, kunye{1}}nenkonzo yokulandela ingakwazi ukuqhubeka. Baye bagqiba ekubeni batshintshe zonke iileyibhile ezisetyenzisiweyo. Amatyala anjalo aviwa ngamaxesha athile kwishishini, kunye nelahleko ehlala ibaleka kwizigidi.
Imiba yohlanganiso sele ixoxiwe kwaye ayisayi kuphindwa.
Kukho enye inqaku abaninzi abangayilindelanga:ukuxhathisa kwabasebenzi. Ayiqhelekanga ukudibana nenkcaso yomanyano okanye intsebenziswano engenzi nto yabasebenzi ngexesha lokusasazwa kwe-ESL, unexhala lokuba oko kuya kukhokelela ekugxothweni. Nangona abaphathi bethembisa ukuba akukho misebenzi, ukulibaziseka kweprojekthi kunye nesidingo sonxibelelwano olubanzi kunye nothethathethwano lwenzeka amaxesha ngamaxesha.
Iingqwalasela ezongezelelweyo
Ixabiso le-ESL alikho kuphela ekuboniseni amaxabiso kodwa nokuba yinxalenye yeziseko zokuthengisa zedijithali. Xa iinkqubo ze-ESL zidibanisa kunye neenkqubo zolawulo lwe-inventri, i-POS, kunye ne-ERP, imisebenzi ehlakaniphile inokufezekiswa. Inkqubo inokubeka iliso ngokuzenzekelayo isantya sentengiso yemveliso kunye namanqanaba oluhlu, ibangele ukunyuswa kwexabiso ngokuzenzekelayo xa uluhlu lwempahla luphezulu kakhulu, kunye nokuthumela izilumkiso zokubuyisela kwakhona xa uluhlu lwempahla luphela. Ezinye ii-ESL ezikwinqanaba eliphezulu zikwanazo nezibane ezibonisa i-LED ezinokusetyenziswa neenkqubo zokuchola{3}xa abasebenzi baqhuba iiodolo ze-intanethi, ileyibhile yemveliso ekujoliswe kuyo iyakudanyaza ngokukhawuleza.
Olu nxulumaniso lufuna iqondo eliphezulu lokudityaniswa kwenkqubo, ekwangomnye wemingeni ephambili yokuthunyelwa kwe-ESL.
Amava omthengi afumana uphuculo oluncinci{0}akusekho "ixabiso elinye eshelufini, elinye kwirejista" iimeko. Ii-ESL zangoku zingabonisa ulwazi olutyebileyo njengemvelaphi, iinyaniso zesondlo, kunye{2}}namaxabiso awodwa amalungu. Ngokuphathelele i-engile yendalo ekhuthazwa ngabanye abathengisi, ukungaqiniseki kuyafaneleka. Ewe, iminyaka emi-5 ukuya kweli-10 ubomi beminyaka bunokudlula ukusetyenziswa kwephepha ngokuqhubekayo, kodwa izifundo ezingqongqo zomjikelo wobomi ezibalela ukutsalwa kweentsimbi ezinqabileyo kunye nenkunkuma ye-elektroniki ziyasilela. Ayisosizathu sokuthenga i-ESL.
Ilizwi lokugqibela
Kwabo basenomdla, ukuqala ngomqhubi wokwenene kwiivenkile ezimbini okanye ezintathu kuyacetyiswa. Ukulinganisa yonke into ngokugqithisileyo kangangeenyanga ezintandathu phambi kokuba utyikitye ikhonkco{1}}ikhontrakthi ebanzi ibalulekile{2}}idatha enzima evela kumsebenzi womntu kufuneka yazise isigqibo. Abathengisi baya kutyhala ukuzinikela kwangoko. Ukuxhathisa kuyacetyiswa.
I-ESL sisixhobo esinamandla kumthengisi ofanelekileyo. Kodwa "umthengisi ochanekileyo" luhlobo oluncinci kakhulu kunokuba ishishini lifuna ukuba abathengisi bakholelwe.
